Cancellation policy
Purchase Options & Cancellation Policy
At Ara Alf Designs, we want every purchase to feel clear and simple. Some products may be offered as a one-time purchase, subscription, or preorder. The purchase option, price, and applicable billing frequency will be displayed before checkout.
Subscriptions
When you purchase a subscription, you authorize recurring charges to your selected payment method at the price and frequency shown at checkout. Your subscription will continue until canceled.
You may cancel before your next scheduled billing date to prevent future charges. Use the subscription management link provided in your subscription emails, if available, or contact us through our website for assistance.
Canceling a subscription stops future renewals. It does not automatically cancel or refund an order that has already been charged. If your latest renewal has already processed, please contact us promptly so we can review whether that order can still be canceled.
One-Time Purchases
One-time purchases do not renew automatically.
If you need to cancel an order, please contact us as soon as possible with your name and order number. Cancellation requests are subject to the order’s status and may not be possible once preparation, production, or shipping has begun.
Preorders
Payment timing and estimated shipping dates for preorders will be stated on the product page or at checkout. Shipping estimates may change; we will communicate any significant delays and explain the available options.
To request cancellation of a preorder, contact us before preparation or production begins. Personalized or custom items may be ineligible for cancellation once work has started.
Refunds & Returns
Approved cancellations will be refunded to the original payment method. Processing time depends on your payment provider. Orders that have already shipped are subject to our Refund & Return Policy.
Contact Us
For help with a purchase or subscription, please use the contact page at www.Ara.AlfDesigns.com and include your name and order number.
This policy does not limit any cancellation or refund rights provided by applicable law.