Refund policy

Return, Refunds & Exchanges. . .

We do not accept returns, refunds or exchanges on any items. However, if you have concern with your order please reach out to us and we will be happy to help you. 

please review all item descriptions before purchasing. 

Cancellations. 

please contact us within 1 hour of placing your order for a cancellation. 

Subscriptions. 

Each subscription billing cycle is non-refundable once payment has been processed.  Canceling your subscription will stop future charges but will not refund the current billing cycle. 

To avoid being charged the next month, cancellations must be made before your renewal date. you can cancel at any time through the link in your order confirmation email. Please note subscription boxes are paid one month in advance.

January subscription boxes are paid in December

If your subscription box does not arrive within 4 weeks of the ship date, we will issue a full refund for the month's box, please contact us at AraAlfDesigns@gmail.com to report a missing box. 

If your box is damaged or contains incorrect items, please contact us within 7 business days of delivery with a photo and we will issue a return label for you to send back the damaged or incorrect items and send out a replacement or a refund once we receive the original package back, 

Disclaimer.

Ara Alf Designs is not responsible for any late, delayed, damaged or stolen items or any loss, inconvenience or expense arising from circumstances beyond our control. 

After an order is shipped the customer assumes all risk for any loss or damages. This includes and is not limited to carrier delays or mishandling by any third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events. 

by placing you order, you acknowledge and agree that Ara Alf Designs is not liable for any related issues.